We will Continue To Leverage on Tech Innovation For Better Delivery- NIPOST
The Nigeria Postal Service (NIPOST) has said it will continue to leverage technological innovation to achieve more efficiency in service delivery to its customers.
General Manager, Lagos Zone of NIPOST, Dr. Mike Umo, who stated this during the zone’s commemoration of the 2020 World Post Day, said NIPOST deployed technology in various areas of its business.
According to him, “NIPOST has put in place International Postal System (IPS) and integrated Postal Management System (lPMS) in order to improve access to postal services within and outside the country.
Since the emergence of information and communication technology, we have continued to explore how best to utilise our network by incorporating new technologies to drive the post to sustainable growth and improving our quality of service.”
Umo, noted that while the emergence of electronic communications had caused a dramatic decrease in the number of letters sent, more parcels were being delivered daily, due to the double-digit growth of e-commerce across NIPOST services.
He explained that the importance of postal services in the socio-economic development cannot be over-emphasised in Nigeria, adding that it represents a unique asset and a true instrument for economic growth.
While highlighting different areas the NIPOST services have been impacting the people and the economy, Umo said Micro, Small and Medium Enterprises (MSME) in the country have been leveraging on NIPOST’s competitive rates to deliver goods and services to their customers all over the world.